Water Utility Management
IoT Billing has a fully comprehensive Solution to Meter Management, Data Acquisition, Data Management, Sales and Orders, Provisioning, Customer Care, and Billing. Our Solution integrates easily with your existing Core Applications and augments them so you can deliver smarter and innovative Products and Services from multiple diverse Product and Service streams. You can do it quickly and economically without interrupting your existing business flows.
Manage ALL your Meters (Smart, Digital, and Analogue) and ALL the other Devices in your network – Data Concentrators, Modems, Concentrators, Sensors, etc – on the same easy-to-install-and-use Platform – Selcomm from IoT Billing.
Stream ALL your Meter Data, Device Data, and from any external or other Corporate Systems into a single Platform that can manage a complete Verification, Estimation, and Editing (VEE) regime, first level Analysis for operational purposes (Alerts, Leaks and Flood management) and pass the data to any of your Corporate Systems for further application and analysis.
Our MDM Platform allows you to manage any element of the Network that is visible to it, and allows you to bill services based on any set of parameters in the data. Time-of-Day, Total Consumption, Tiered Rates, Loyalty Discounts, Multi-Service Tariffs, and so on. The MDM Platform also allows you to set up specific event-related workflows that streamline and automate many operational processes.
Manage new Customer Orders, from domestic to industrial levels, and use workflows and event management to streamline the process and ensure all on-boarding and provisioning activities are managed. Install automated transfers from one address to another.
Once orders are process into the system, ensure all activities and items of equipment are scheduled accordingly. While this is relatively trivial for Domestic users, for larger scale Industrial and Commercial installations, this can be quite complex – Selcomm handles all these details.
Full-strength Customer Care – including Call Centre support and Self-Care Portals for any User or Customer segment. If you have an existing CRM Application, we can interface with that to provide all the details from our Solution and make them visible in yours. Tailor the Portals to individual Branding and Customer segments – for example, High-Value Businesses, Low-Cost Brands, and so on.
Have the ability to Rate, Tariff, Discount and Bill any combination of Products and Services. Establish competitive pricing strategies attached to specific usage tier s and Customer segments. Offer special pricing to switching Customers. Bundle multiple services into well-priced deals – including multiple Utility Services such as Water, Waste Water, Electricity and Gas, or additional services like Mobile Phone plans in addition to your traditional products. Bundle services onto the Bill easily – maintenance, special installations. etc.
Manage Auto + Manual Readings
Manage Smart (& Not) Meters
Meter Data Acquisition
Meters, Sensors, Core Systems - All Data
Manage all data from all sources
Manage Sales & Orders
Automate Fulfilment and Activation
Full Customer and Self Care Portals
Flexible and Fast Billing Plans and Formats
Billing All Services
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