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Trusted for over two decades and still leading the industry with the latest web technology and innovation.
Supporting ALL Utility Businesses – Electricity, Gas, Water, Waste Water, and ancillary activities.

Selcomm’s Integrated Modules address the following key areas of functionality:

Billing
Services

Selcomm is the Industry’s leading and most functionally rich Billing Engine. It caters for Mult­iple Data Sources, Usage Billing, Tiered Pricing and Discounts, Subscriptions, Bill Pre­sent­ment, Full Accounts Receivable and Costing, and Automated Pay­ment processing – all with Unlimited Scalability. Configure new Billing and Pricing Plans with ease through our Portals.

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Customer
Self Service

Selcomm provides Cust­omer Care Agents and Customers ac­cess to Ac­count, Service and Trans­action details. Use our Self-Care Portals to allow your Customers to manage their own Accounts, Tick­et Lodgement, Bill His­tory, Down­loads, De­tailed Views, and other Pro­ducts and Ser­vices you offer. If preferred, interface with your own Call Centre or other Customer Care apps with ease.

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Meter Data
Management

Manage all your Meter and other Asset Data – Con­fig­ura­tion, On-­board­ing, Provisioning and Us­age – re­gard­less of source. Manage Data Concentration, VEE, Reconciliation and Re­port­ing. Streamline and Automate on-board­ing with work­flows (in­ter­nal and ex­ter­nal). Use hundreds of third party platform integrations and thousands of Web-Services out-of-the-box.

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Sales &
Orders

Manage your own Sales and any Chan­nels or other downstream Structures including Sub-Metering through our easy-to-use Portals. Con­fig­ure Rules to automate Order Work­flows with Credit Checking. En­hance Cust­omer Service and manage Connection and Disconnection remotely. Provide innovative products quickly and easily to stimulate new market opportunities.

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Fully Integrated Modules, available as a complete solution or incorporated into your systems. In the cloud or on-premise.

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Electricity Utilities

Smarter Management

With the growing trend to Smart Meters, and the ever-increasing pressure to reduce cost in the business, Electricity Utilities need more and more sophisticated Solutions to address Meter, Customer, and Billing Management.  See how Selcomm can deliver significant advantage to your business now – quickly and easily.

Discover more about our Electricity Utility Offerings

Gas Utilities

Better Energy Management

Gas is increasingly being seen as an alternative or at east as an augmentation to Energy Strategies.  That means that often there is a requirement to bill more than one kind of energy source.  Use Selcomm’s modular and flexible Solution to manage your Meters, Meter Data, Customers, and Billing.

Discover more about our Gas Utility Offerings

Water Utilities

Water & Waste Water Management

Although Smart Meters are less prevalent in the Water Industry, there is still a need to drive down costs with streamlined processes and management of network losses.  For Waste Water, controlling flood events by more closely monitoring the network is an increasing requirement.  Whether Meters or other Sensor Devices, Selcomm manages the Devices, their Data, Customers, and Billing – all in one easy-to-install-and-use Modular Solution.

Discover more about our Water Utility Offerings

Utility Services Supported

The Selcomm platform caters for thousands of service types, delivering our Customers a competitive edge in an ever-evolving industry. Enjoy the benefits of Utility Billing that addresses any service type, any usage profile including tiers and combinations, and non-Utility services as well. Selcomm integrates with 300 B2B systems allowing automated ordering, provisioning, workflow processing, usage collection and payment processing. Our world-class pedigree gives you the comfort that you can bill any range of new Services as your business diversifies and as the industry introduces new options and offerings. Future proof opportunities for growth and change with a system that delivers rapid time to market for new products and the flexibility to meet your evolving needs.

Advanced Meter Infrastructure

Address any Data
from any Source

Collect and manage Automated, Semi-automated,
and Manual Meter Reads, plus data from
sensors or other sources

MDMS

Full Meter Data
Management

Unlimited granularity for collection intervals,
numbers of meters, or complexity of network -
any collection protocol.

VEE

Fully Audited

Full Verification, Estimation, and Editing
with configurable rules and
total audit control over changes.

Intelligent Automation

Business
Improvement

Report on Missed readings, Out-of-Range,
New Trends and anything else that will
Help improve your Business

Address all your Data Acquisition and Management requirements, along with Provisioning of equipment and services, control of usage and supply, Customer Care, and Comprehensive Billing.

Capture all data from all sources – meters, data concentrators, and sensors throughout the network – as well as interfaces with external systems to manage Network Performance, Outages, Faults, and so on.

Full verification of data as it comes into the system, with configurable rules to ease decision making, including Estimations where required.

Know when readings have been missed, are out of the normal range, or are showing a trend that requires action.

Absorb automatic readings, manual readings, file uploads from semi-automatic processes, in fact, any type of data you need.

Use over 300 B2B Interfaces and thousands of Web Services provide a comprehensive Integration Module with any of your core systems.

A comprehensive Customer Care Module that provides your Customer Care Agents with all the functionality they need to manage Customer interactions (through any channel) while allowing Customers to serve themselves as much as possible – for greater satisfaction and faster response.
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Business Models Supported

Utility

Distribution Company

Transmission Company

Sub-Metering

Converged Business

Other

Some Words From Our Clients

As an early adopter of the Services Provider model, I soon realised that without sophisticated and automated Billing with integrated Service Provisioning, Customer Care, Payments and Collection, my business couldn’t scale. Worse still the costs of extra staff to manage these processes would send me broke! The Selcomm end-to-end solution not only delivers end-user invoices accurately and on time, but also gives me peace of mind – and time to focus on acquiring new Customers and assisting Customers to adopt new profitable services
CEO of a Multi-Service company
The Select Software team has helped us implement convergent billing successfully for our Telecommunication services. The Selcomm Billing Solution has been key in helping us deliver our innovative award-winning multi-product offers. We recommend that organisations requiring complex billing of large numbers of transactions take a close look at the Selcomm suite; it worked for us.
Head of Markets, Utility and Telco Services company
Our business relies on the flexibility and functionality of the Selcomm Platform to deliver the services we offer to our Customers. Its multi-service Utility Billing and Meter Management capabilities help us differentiate our offerings quickly and easily.
Director - Utility Services Company

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